Privacy and Data Protection Policy
At Deepstack Ventures, we value the privacy and security of our users' personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our SaaS application (the "Service"). By accessing or using the Service, you agree to the terms of this Privacy Policy.
Information We Collect1.1 Personal Information: When you sign up for our Service, we may collect certain personal information, such as your name, email address, contact details, and billing information. We only collect information that is necessary for providing the Service and improving user experience.
1.2 Usage Data: We may automatically collect information about how you interact with the Service, including your IP address, browser type, device type, operating system, and other technical information. This data helps us analyze trends, administer the Service, and improve its functionality.
1.3 Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience and collect information about your usage patterns. Cookies are small text files stored on your device that enable us to recognize your browser and capture certain information.
Use of Information2.1 Provide and Improve the Service: We may use your information to provide, maintain, and improve our Service, including personalizing your experience, processing transactions, and responding to your inquiries and support requests.
2.2 Communication: We may use your email address to send you important updates, announcements, and promotional materials related to the Service. You can opt out of receiving marketing communications at any time by following the instructions provided in the email.
2.3 Analytics and Aggregated Data: We may use the information we collect to analyze trends, monitor the usage of the Service, and gather demographic information. This data is aggregated and anonymized, ensuring that it does not identify individual users.
Data Sharing and Disclosure3.1 Service Providers: We may share your personal information with trusted third-party service providers who assist us in delivering the Service, such as hosting providers, payment processors, and customer support platforms. These providers are obligated to protect your information and can only use it for specified purposes.
3.2 Legal Compliance: We may disclose your information if required by law, court order, or government regulation, or if we believe such action is necessary to comply with legal obligations, protect our rights or the rights of others, or investigate potential violations.
3.3 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you via email and/or a prominent notice on our website before your personal information becomes subject to a different privacy policy.
Data SecurityWe implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Children's PrivacyOur Service is not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information from our records.
Changes to this Privacy PolicyWe reserve the right to modify this Privacy Policy at any time. We will notify you of any changes by posting the updated Privacy Policy on our website and updating the "Effective Date" at the top. Your continued use of the Service after the changes take effect constitutes your acceptance of the revised policy.
Contact UsIf you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices